This privacy policy explains how Kalorivento collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data with care and transparency.

Information We Collect

We collect information you provide directly and information gathered automatically when you use our website.

• Personal details like name, email, phone number, and address that you provide through forms or during consultations.
• Financial information you share for planning purposes including income, assets, liabilities, and goals.
• Usage data such as pages visited, time spent, and interactions with our website gathered through cookies and analytics.
• Communication records including emails, messages, and notes from meetings to maintain accurate service records and improve our guidance.

How We Use Information

We use your information to provide services, improve our offerings, and communicate with you effectively.

• To deliver financial planning services and personalized guidance based on your specific situation and goals.
• To communicate with you about your plan, schedule meetings, and respond to your questions or requests.
• To improve our website, services, and user experience by analyzing how visitors interact with our content and tools.
• To comply with legal obligations, maintain records, and protect our rights and the rights of our clients.

Legal Basis for Processing

We process your data based on several legal grounds depending on the nature of the information.

We process data based on your consent when you provide information voluntarily. We also process data to fulfill our contractual obligations when providing services. Finally, we process certain data based on legitimate business interests such as improving services and preventing fraud, always balanced against your privacy rights.

Information Sharing

We share your information only when necessary to provide services or comply with legal requirements.

• With service providers who help us operate our business such as technology providers, analytics services, and professional consultants. These parties are bound by confidentiality agreements.
• With professional advisors like accountants or attorneys when coordinating comprehensive planning services with your consent.
• When required by law, court order, or government regulation. We may also disclose information to protect our rights, prevent fraud, or respond to legal processes.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. This includes secure servers, encryption for sensitive data, access controls, and regular security reviews. However, no system is completely secure and we cannot guarantee absolute protection against all threats.

Your Rights

You have several rights regarding your personal information under applicable privacy laws.

• Access your personal information we hold and request a copy of the data in a commonly used format.
• Correct inaccurate or incomplete information and request that we update our records to reflect current details.
• Request deletion of your information subject to legal retention requirements and legitimate business needs.
• Object to certain processing activities or withdraw consent where processing is based solely on your consent rather than legal obligation.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality, analyze usage, and remember your preferences. You can manage cookie settings through your browser. For detailed information, please see our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact

If you have questions about this privacy policy or how we handle your information, please reach out to us.

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Continued use of our services after changes constitutes acceptance of the updated policy.